Andy Gambles

Internet Entrepreneur / Consultant / Mentor and Tea making guru 
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Google Apps As Default Email Client

I have for some time been using Google Apps for our domains email service. It was cheaper to run than the Exchange set-up and means I do not have to worry about keeping the mail server up to date, spam filtering, restarting the server when it all goes to ahem!

I also ditched Outlook 2007 as it just kept complaining about the size of my pst files. Now I am used to the Google Apps (Gmail) interface it is actually better and easier to use.

However the common problem I suffered was when you come across a mailto: link on a web page or document. I could not use this to send via Google Apps. Instead I would need to cut and paste the email address.

Well I have now found how to do this. If log into your primary Google Apps domain administrator account click "Manage This Domain > Advanced Tools" and then scroll right down o the bottom there is a section called Google Apps desktop features.  From here you can download the desktop features pack which is specific to your Google Apps domain.

Once this is installed you can set your default email client to "Gmail: A Google approach to email".

Now when I click a mailto: link a Gmail compose window is launched. It does use a Google Chrome hybrid but you do not need to install this separately.

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Comments (14)

Jun 25, 2009
Shin K. said...
Wow. Nice Tip... I also have same configuration as you are..Will try the desktop feature in this minute! :D
Jun 25, 2009
Andy Gambles said...
Let me know if you get it working
Jul 06, 2009
shahryar said...
Did not know this, Thanks for this. One other thing that bothers me about using gmail over Outlook (or Lotus, etc) is working with attachments. If you have to put the attachment from a message in another message, you have to save to desktop, then attach, etc. I wish you could do drag and drops
Jul 07, 2009
Andy Gambles said...
@shahryar Probably a limitation of being web based. But you can make a suggestion at http://bit.ly/2DsRYa -
Jul 07, 2009
shahryar said...
Just did Andy,thanks for the link

"make working with attachments a little easier. I hate when I get an attachment, I have to save to my computer and then attach to a different email.

Also don't auto make my emails conversations. Sometimes, I like them to be separate. Sometimes, I like emails with different subjects to be part of the same conversation"

Sep 28, 2009
Scott said...
still not working, I still get a Gmail account log-in
Sep 29, 2009
Andy Gambles said...
Scott - did you download the Google Apps Desktop from within your Google Apps account?
Oct 10, 2009
dantelayton said...
Thanks for taking the time to write this post. I found it in a google search and it works like a charm. I love tea too!
Oct 12, 2009
Andy Gambles said...
@dantelayton Glad you found it useful.
Nov 19, 2009
Joey Brannon said...
excellent help. This was driving me nuts. There's all kinds of stuff out there that says gmail notifier does not work with Google Apps but this is the only place I've found a solution for the default email issue. Thanks for taking the time to point it out.
Nov 19, 2009
Andy Gambles said...
Joey - Glad you found the article useful. Good to know it was worth posting!
Dec 11, 2009
Troy Dunn said...
Thank you for this helpful tip! Our office just migrated from Outlook to Gmail and we were getting a lot of requests to set this up. This was very helpful and it was easy to setup.
Jan 19, 2010
alex said...
perfect!
alex at skeptiko.com
Jan 23, 2010
Andrew said...
Thank you!!!!!! Google help doesn't even suggest this and I've been frustrated ever since I switched to apps, now I'm totally in love with it as long as my Google Talk as the notifier works...Thank you again for posting this!

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