Andy Gambles

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    How to Access Your Email When Gmail is Down

    Yesterday the world of Gmail came to an end (well for a couple of hours at least) when Gmail went offline

    Within minutes there were thousands of messages on twitter about the outage. Users complaining they could not access email and get on with their daily lives. I use Google Apps for my email and all company emails. For those of you that do not know Goole Apps is basically Gmail but using our own domain.

    But I remained largely unaffected by the Gmail outage. I was still able to access my email via the web interface without interruption. I am not a magician or an amazing routing expert. I simple used the Google Labs Offline option. This is basically an option in Gmail which downloads your emails so you can access them offline. To enable this simply log into Gmail then click (Top right of screen) Settings > Labs.

    Offline

    Enable the feature and Google will start installing Google Gears and then synchronising your mail. Gmail will then maintain an offline copy of your email. You get a small green circle next to the Settings link which shows when mail is synchronising and contains a tick when complete.

    When Gmail went offline I simple switched to "Unstable connection mode". This effectively puts Gmail offline checking for new mail every few minutes.

    Unstable

    I did this by clicking on the Sync status icon and then clicking "Go into Unstable Connection Mode". I was then able to continue using Gmail just as though I was online without any problems.

    If you have any questions or comments you are welcome to post them below!
    Tags » Gmail Google Google Apps email tips
    • 2 September 2009
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    over 2 years ago Thomas Costick responded:
    Useful tip. Sort of goes against the whole cloud idea, but a useful fallback option.
    over 2 years ago Andy Gambles responded:
    Andy Gambles
    Thomas - Most cloud based services rely on some form of local cache to provide resilience against internet connection problems.

    It also means you can use the service when not connected to the net.

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    Run a couple of internet based companies. I love business and of course like to have fun.

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  • About Andy Gambles

    Run a couple of internet based companies. I love business and of course like to have fun.

    Follow @andygambles

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