Andy Gambles

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    Walmart on Twitter with Terms and Conditions

    This is a very interesting development. A huge corporate like Walmart is embracing twitter as a customer communication platform. But customers are greeted with 3,000+ words of terms and conditions. Even the twitter profiles link to the terms and "discussion policy"

     

    http://twitter.com/Walmartkelly
    Name Kelly C.
    Location Bentonville, Arkansas
    Web http://www.walmar...
    Bio I work at Walmart in media relations. Official WMT Twitter page and discussion policy: http://tinyurl.com/twitterwmt

    It is fantastic to see large organisations using twitter. But are they really connecting themselves with their customers by taking this step or making themselves look even more like a corporate giant and bombarding us with a hefty set of terms and conditions?

    Credit to @Twitter_Tips for original tweet

    Tags » business legal social networking twitter walmart
    • 9 July 2009
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    over 2 years ago Andy Gambles responded:
    Andy Gambles
    Walmart have removed 3000+ word terms and replaced with discussion guidelines http://bit.ly/btM0a -
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    Run a couple of internet based companies. I love business and of course like to have fun.

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  • About Andy Gambles

    Run a couple of internet based companies. I love business and of course like to have fun.

    Follow @andygambles

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    • AGUK Solutions Ltd
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    • Leeds, York & North Yorkshire Chamber of Commerce
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